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Privacy Policy for Hērōs™

At Hērōs™, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Hērōs™ and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

WHAT INFORMATION DO WE COLLECT?

  • We collect information from you when you register on our app, subscribe to our newsletter, respond to a survey, or fill out a form.

    • Personal Data: Name, email address, mailing address, and phone number.

    • Location Data: Precise location data, including latitude, longitude, and altitude, is collected to enable real-time tracking and safety features within the app. This data is collected only with user consent.

    • Device Information: Details such as device model, operating system, and app usage statistics.

  • Cookies and Tracking Technologies: Google, as a third-party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visits to your sites and other sites on the Internet. Users may opt out of using the DART cookie by visiting the Google ad and content network privacy policy.

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience. Your information helps us to better respond to your individual needs.

  • To improve our app. We continually strive to improve our offerings based on the information and feedback we receive from you.

  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.

  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To administer a contest, promotion, survey, or other site feature.

  • To provide real-time safety and emergency services, such as location-based tracking for first responders.

  • To send periodic emails. The email address you provide for order processing will only be used to send you information and updates pertaining to your order. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

HOW DO WE PROTECT YOUR INFORMATION?

  • We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

  • Regular audits to ensure compliance with industry standards.

  • We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

  • After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

DO WE USE COOKIES?

  • Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the sites or service provider systems to recognize your browser and capture and remember certain information.

  • We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction to offer better site experiences and tools.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

  • We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

  • We may however release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

  • We may share anonymized location data with emergency response teams as necessary for critical services.

  • However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

  • As we develop our business, we may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Hērōs™ or as part of a corporate reorganization or stock sale or other change in corporate control.

DATA RETENTION AND DELETION POLICY​

  • Location data is retained and deleted as necessary unless required for emergency investigations.

  • Users may request data deletion by contacting us at info@rescunomics.com.

THIRD-PARTY LINKS

  • At our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE

  • Hērōs™ is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our app, products, and services are all directed to people who are at least 13 years old or older.

ONLINE PRIVACY POLICY ONLY

  • This online privacy policy applies only to information collected through our app and not to information collected offline.

TERMS AND CONDITIONS

  • Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our app at http://www.rescunomics.com/terms/

YOUR CONSENT

  • By using our site, you consent to our online privacy policy.

CHANGES TO OUR PRIVACY POLICY

  • If we decide to change our privacy policy, we will post those changes on this page.

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